Q&A

What is acupuncture?
Acupuncture is a technique used by Chinese medicine practitioners, which involves the insertion of fine, medical grade, single use into specific points on the body. These points lie on meridians which connect to internal organs and can therefore strengthen or reduce the energy of that particular organ. In Chinese medicine, disease is seen as an imbalance of the energy of the internal organs and so Acupuncture’s aim is to rectify this imbalance and therefore alleviate disease.
What is moxibustion?
Moxibustion is a technique which involves the burning of a specific herb, mugwort (artemesia vulgaris or ai ye in Chinese) to strengthen and warm the body, stimulate blood flow, stimulate digestion, disperse knots in muscles and maintain general health. It can be burnt directly onto the skin or on the end of the needle. This therapy is extremely safe when performed by qualified practitioners and is also extremely relaxing.
What is Chinese medicine?
Chinese medicine is one of the oldest forms of healthcare that exists today. It is based on the theory that our bodies are not just the sum of our parts, but an integrated energy exchange system between ourselves, each other and the environment. Disease is due to a disruption to these energies and therefore health can be restored by fixing them. Chinese medicine encompasses more than just acupuncture and Chinese herbal therapy. It also includes cupping, massage, exercise, meditation, lifestyle and dietary advice to bring the body into balance and therefore optimal health.
What does it feel like to have acupuncture?
Mostly, it doesn’t feel like anything other than relaxing. You very rarely feel the needles being inserted, but you can feel a dull ache in the local area once the needle is in the right spot. Occasionally, a slight sting might be felt, but then very quickly disappears. For tight muscles, you may feel a ‘movement’ of energy in the tight spot once a needle is inserted. When moxa is lit on the end of the needle, you will feel warmth, similar to a warm blanket being placed over you.
What should I wear to my treatments?
Ideally, you should wear loose fitting clothing. As most acupuncture points used are located on your hands, feet, abdomen and back, we are able to move your clothing to reach the appropriate points. However, this can be difficult if you’ve just come from work or the gym so we of course have towels and appropriate draping methods, so if you need to remove any items of clothes, you will remain comfortable and unexposed.
I have clinically diagnosed HIV or Hepatitis C, will you treat me?
Of course we will. Understandably, we will take safety precautions which will involve safely disposing of each sterile, single use needle into a sharps container (as we do for all needles), wearing gloves and changing all sheets and towels used in each treatment, but your diagnosis will not affect you getting to experience the benefits of acupuncture.
What can acupuncture and Chinese medicine treat?
We can treat or manage everything! While, we don’t proclaim to cure all diseases by any means, we can certainly manage symptoms related to almost any condition. For serious or terminal conditions, acupuncture can be a great adjunct to existing care through managing side effects of conventional care. Acupuncture is most known for it’s effects on pain and fertility, however it’s applications are very broad. Please see our page ‘commonly treated’ for more specific information or contact us for specific information to your condition.
How many treatments do I need?
Chinese medicine’s strength is in individual diagnosis and unique treatment plans. This question can be answered more specific to your condition after your initial consult with your practitioner, once they have an understanding of your diagnosis. Acupuncture is accumulative, so each week your response to treatment will result in increasingly improved benefits. Clinically, we see very few results for most conditions if you are having less than one treatment per week. The number of treatments also depends on your response and on whether you adjust any lifestyle and dietary factors that your practitioner advises.
Does acupuncture hurt?
At The Point of Wellbeing, we use the best quality stainless steel needles to reduce friction on the skin and improve the acupuncture experience through pain-free treatments. Our acupuncturist has spent years learning pain free needle techniques to improve your comfort in treatments. Pain may be experienced if your muscles are very tight or if you move once a needle as been inserted. You may experience a dull aching sensation when some needles are inserted but this quickly disappears and you can relax and enjoy the treatment.
Are there any side effects from acupuncture, moxibustion or Chinese herbal medicine?
Like any medical treatments, there are risks and side effects with acupuncture treatments, moxibustion and the ingestion of Chinese herbs. Unusual and extremely rare risks of acupuncture include; nerve damage, organ puncture, spontaneous miscarriage and infection. Burns and scarring are rare potential risks of moxibustion therapy. Side effects of inappropriately prescribed Chinese herbs may include constipation, diarrhea, vomiting, headaches or worsening of your condition. The Point of Wellbeing only uses medical grade, fine, stainless steel, single-use acupuncture needles. We also diligently follow safety precautions for moxibustion therapy whilst maintaining a clean and safe environment, ensuring any of these risks are minimized. Paige Waters only practices therapies within her registration and qualifications so adverse events will always remain extremely rare.
Do you accept private health?
Yes we do. We also have HiCAPS facilities so you can receive your rebate immediately. Contact your private health fund to seek individual advice on your rebate. You can quote item numbers 103 (initial consult) and 203 (follow up consult).
What do the needles look like?
The size of acupuncture needles starts at 0.12mm…that is 0.12 of a milimeter in thickness! Tiny! The average size used in adult treatments is often 0.16 to 0.25 mm depending on the area needled. Please advise Paige if you have any concerns about the needle size and she will adapt her treatment according to your comfort.
Acupuncture needle

Are the needles sterile?
Absolutely. At The Point of Wellbeing, we only use high quality, medical grade, disposable, stainless steel acupuncture needles of either Serein, Sensei or Tempo brand.
How long are needles left in for?
20 to 30 minutes.
How will I feel after my first treatment?
Most people feel like they are in a state of extreme relaxation when getting up off the massage table. Your muscles will feel looser and you will often have a great night’s sleep that first night after treatment. Sometimes, if the state of relaxation is heightened, we will monitor you for a few minutes before you drive home. We like to remind you to keep this state of relaxation for as long as you can after your treatment so advise no extreme exercise or stressful events after your treatments.
Who will administer the acupuncture?
Currently, The Point of Wellbeing has one practitioner – Paige Waters who will administer your acupuncture treatment. She has a Bachelor degree in Exercise Science and a Masters degree in Acupuncture. She is registered with the national board (Chinese Medicine Board of Australia) and has thousands of hours of clinical practice.
What can I expect from my first session?
Great question! In your first session, you will have a health questionnaire to fill in that will ask some detailed questions about your complaint, current medications and associated signs and symptoms. Your practitioner will then have a detailed chat with you about your complaint, your treatment goals, describe your diagnosis from a Chinese medicine point of view and discuss your treatment options and offer diet and lifestyle advice to assist with your treatment plan. An acupuncture treatment will then commence after you feel comfortable with this information. You will get the chance to relax for 20 minutes before the needles are taken out, ending your first session.
Do I need to bring anything to my first treatment?
Please bring with you; a list of medications and supplements, blood test results, ultrasound, CT and x-ray results. Also, please have a think about your past medical history. In Chinese medicine, past medical complaints help us to get a good idea of your overall pattern of health, which will assist our diagnosis and treatment. Anything that you think may assist with the practitioner understanding your medical history and current complaint.
How long until I should expect any results? How often do I need to come?
Chinese medicine’s strength is in individual diagnosis and unique treatment plans. Each person will respond to treatments differently depending on their current state of health, length of time with their complaint, past medical history, genetic constitution and their willingness to change diet and lifestyle factors. For any chronic conditions, we find two treatments per week for at least three weeks to be most beneficial. For menstrual complaints or fertility conditions, it could take three to twelve months of treatments depending on the severity of the condition. For assistance with IVF, we have a specific protocol listed on our Fertility and IVF page. We constantly monitor changes to mould your treatment plan to you, as well as advise you of diet and lifestyle factors which will enhance your acupuncture treatment.
How is Acupuncture different to dry needling?
Dry needling is a technique used by Physiotherapists, Chiropractors, Osteopaths and massage therapists for the treatment of  local musculoskeletal pain through the insertion of needles into myofascial trigger points. Some of these points do correlate with acupuncture points, however their use is very different. Dry needling is great for alleviating musculoskeletal pain, however, it is not effective in treating internal conditions. As many musculoskeletal conditions are caused by internal imbalances, this treatment is seen as a ‘band-aid’ treatment if the source of the problem is not treated. Acupuncture addresses the root cause of disease, as well as the presenting symptoms. The training is also very different for practitioners of these two therapies. Registered acupuncturists in Australia need to have a four year minimum science degree and hundreds of hours of clinical practice before being able to practice. Dry needling courses currently offered in Australia have approximately 12 hours of a practical needling component.

Keep in mind that most adverse events which have been reported in Australia as a result of acupuncture, have been caused by unqualified or unregistered practitioners. To find a registered Acupuncturist near you, go to the Chinese Medicine Board of Australia www.chinesemedicineboard.gov.au.

What are your qualifications and what do they mean?
I have a Bachelor degree in Exercise Science and a Master Degree in Applied Science in Acupuncture. This means I have a solid science and human physiology background and completed 465 hours of clinical practice in Acupuncture and Chinese medicine before graduating. I am registered with the Chinese Medicine Board of Australia (#CMR0001845264), a national organisation which exists to protect the public (you) from the risks of unqualified practitioners. I am also a member of the Australian Acupuncture and Chinese Medicine Board of Australia (AACMA #3013) who work to ensure a high standard of ethical and professional practice of Chinese practitioners in Australia.